+1 602-584-1737
2375 East Camelback Road, Suite 600, Phoenix, AZ 85016



The Real Restoration Guys works out of an office on East Camelback Road,serving Phoenix and 15 surrounding cities. We respond to water, fire, and mold losses in homes, high value residential properties, and commercial buildings across the Valley.Ask most restoration companies about flooding and you get a description of how it happens somewhere else. Phoenix is not that. Here the water almost never comes through the front door.
It builds under a concrete slab, where hard water and shifting desert soil have quietly worn through a copper line. It drips from a condensate drain that runs six months a year. It slips past roof flashing in a monsoon and shows upon a ceiling three rooms from where it entered. Everything we do is built around finding that water before it becomes are construction project.

Charles Cashwell started his entrepreneurial career in 2014, not in restoration but in logistics. After a furniture delivery driver opened his eyes to the income potential of moving services, Charles bought a truck, got hurt on his first job, and quickly pivoted to ownership. He hired a driver and a helper while he ran the phones and bookings. Within a few years, the operation had scaled into a multi truck business serving the greater Phoenix area.
The path into restoration came through his mother, a retired State Farm adjuster who worked the water and fire claims side for decades. She introduced Charles to the restoration industry years before he was ready to listen. It was a contents pack out job two years ago that finally clicked. He saw first hand how restoration is done, where the industry cuts corners, and what an honest, documented, fast response actually looks like to a homeowner in crisis. That experience also became the foundation of how the company handles contents work today.
The Real Restoration Guys is the next chapter. Same Phoenix base, same operational discipline, refined for a different category of work and built around a higher standard.
When water hits, the first call decides most of what follows. Ours is answered by a dispatcher day or night, and equipment starts moving before you finish describing the damage. On arrival we map moisture and walk the structure before a single fan goes down, because in Phoenix the water is almost never where the stain is. Slab leaks travel under tile. Condensate drains soak drywall inside the air handler closet. We find the source, not the symptom.
Everything is photographed and logged the way your adjuster expects, so the claim moves instead of stalling. Containment keeps the work sealed off and the cleanup daily, and one project lead owns the job from the first call to the
final walkthrough. One name. One number.
2375 East Camelback Road, Suite 600, Phoenix, AZ 85016
+1 602-584-1737
Business Hours: 24/7
2375 East Camelback Road, Suite 600, Phoenix, AZ 85016
+1 602-584-1737
Business Hours: 24/7
